Frequently Asked Questions
Everything you need to know about our premium home lighting and decor collections.
What is the standard shipping timeframe for furniture and lighting?
Standard shipping typically takes 5-7 business days. For oversized furniture pieces, white-glove delivery may take between 2-3 weeks depending on your location.
Do you offer a warranty on LED lighting fixtures?
Yes, all VONN lighting fixtures come with a limited 5-year warranty covering manufacturing defects and integrated LED components.
What is your return policy for home decor items?
We offer a 30-day return policy for most items in their original packaging. Please note that a restocking fee may apply to large furniture returns.
Are your light fixtures compatible with smart home systems?
Many of our modern LED collections are compatible with standard dimmers and can be integrated into smart home ecosystems like Alexa or Google Home using compatible smart switches.
Do you provide professional installation services?
While we do not provide direct installation, we include detailed instruction manuals with every product and recommend hiring a licensed electrician for all hardwired lighting fixtures.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and offer flexible financing options through Affirm for larger home interior purchases.